Project Management and Client Onboarding at Thought Horizon

Thought Horizon, now known as Ready For Social, is a B2B social media and social selling company that focuses on empowering marketing and sales teams to connect with customers through social media, offering a platform and services to improve social media strategy and content distribution. 

  • Amber Jones managed events, supported high-level client onboarding, and documented critical processes to ensure a seamless client experience. She collaborated directly with senior leadership to unify team operations, improve project workflows, and implement new technology for more efficient project management. Amber partnered closely with the Finance team to ensure team utilization, project profitability, and margin optimization, while building a trusted network of freelance partners to meet evolving client needs.

    • Strengthened client onboarding and support, enhancing satisfaction and retention.

    • Improved agency workflows by implementing new tools and process efficiencies.

    • Drove profitability by optimizing resource allocation, scheduling, and team utilization.

    • Contributed to new business wins by delivering polished pitch responses and strategic client solutions.